Payment policy

Last updated: 12 October 2026

Payment methods

You can pay using the card and payment methods displayed at checkout. Supported digital wallets include Shop Pay, Apple Pay and Google Pay, where available for your device, browser and payment card. The options shown at checkout are the current available methods.

Currency and order total

Prices and payments are in GBP (£). The checkout shows the final order total, any applicable taxes and discounts before you confirm payment. Standard UK shipping is free.

Secure payments

Payments are processed by third-party payment providers through Shopify checkout. We do not store your full payment card details.

Payment and confirmation

Payment is taken when you place your order. After a successful order, we send an order confirmation email. A shipping confirmation follows when the order is dispatched.

Payment issues and refunds

If payment fails, check your details or use another available method. Contact us if you need help. Refunds are returned to the original payment method under our Return & Refund Policy.

Contact Us

For questions about products, orders, delivery or returns, please contact us.

Business Name: Sole Kick

Address: 22 Mulberry Gardens, Scunthorpe DN16 3FR, UK

Email: support@solekick.co.uk

Phone: +44 7891 783231

Business Hours: Monday–Friday, 9:00 AM–5:00 PM (UK local time, GMT/BST), excluding UK public holidays.